Green Wallet Nigeria | Our Responsible Lending Policy

Green Wallet Nigeria Limited is Committed to Responsible lending

Think carefully before you take a short term loan and make sure that you are able to repay the outstanding balance on the due date.

OFFER SHORT TERM LOANS FOCUSED TO THE BORROWING NEEDS OF CUSTOMERS

Assess that customers can afford loans, and are able to repay them

PROVIDE CLEAR, TRANSPARENT CUSTOMER CONTRACTS AND COMMUNICATIONS

Treat customers in a helpful, courteous manner and deliver high standards of service

MAINTAIN HIGH LEVELS OF CUSTOMER SATISFACTION

Customer service is important to us, and you will be treated in a helpful and courteous manner. Our customer service team is available to answer any questions you may have throughout and the entire loan process and agreement. One day prior to the payment due date, we will send you a reminder to make sure you don’t miss it, and so that you do not receive late payment charges.

APPROVAL PROCESS

In order to protect you and our customers, we assess each application on an individual basis to make sure that you can afford the loan before we approve it. This way, we’re not putting you in a difficult financial situation. We’re here to help and we want you to manage your finances better.

YOUR INFORMATION IS 100% SECURED

All information that you share with is kept 100% confidential. As a loan provider, our entire process is designed to protect your personal information. We abide by our Privacy Policy to keep your information confidential.